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How to Increase Your Customer Engagement Using AI Chatbot It is also important to look for a tool with a high accuracy rating, even if the questions asked are complex or open-ended. To determine the output quality generated by the AI chatbot software, we analyzed the accuracy of responses, coherence in conversation flow, and ability …

Guide to AI Chatbots for Marketers: Overview, Top Platforms, Use Cases, & Risks Read More »

Warning over use in UK of unregulated AI chatbots to create social care plans Artificial intelligence AI On the other hand, health-specific evaluation metrics have been specifically crafted to explore the processing and generation of health-related information by healthcare-oriented LLMs and chatbots, with a focus on aspects such as accuracy, effectiveness, and relevance. In this …

Do Online Symptom Checkers Work, Benefit Patient Triage? Read More »